We understand your concerns about safety and security and want to assure you that we make every effort to safeguard your privacy when you make donations through our giving system. Our mission is to help you support any charity, anywhere online – in a convenient and secure manner.
Big Red Ministries uses industry-leading Secure Sockets Layer (SSL) technology to protect against the loss, misuse and unauthorized alteration of the information under our control. Big Red Ministries helps to protect your information by working with partners that provide a secure and safe environment for credit card donations. All information is stored in a secure database. Please remember that the safety and security of your information also depends on you. Where we have given you (or you have chosen) a logon ID or password to access certain services or areas of the Websites, you are responsible for keeping this ID and/or password confidential. We ask that you not share such information with anyone or allow anyone to sign-in using your credentials.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal or sensitive information transmitted to us. Any transmission of personal or sensitive information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we put in place for your protection.
As discussed in greater detail below, we collect two types of information: personal information you submit to us voluntarily and information we collect automatically when you use our Websites or services. “Personal information” is data that can be used to uniquely identify or contact a single person. Personal information we collect may include your name, phone number, mailing address, e-mail address and payment information, such as credit card number and expiration date. When you submit payment information to us via the Website, you consent to providing your payment information to us and to our service provider processing the donation to the extent required to provide our services to you. When we collect payment information directly from you, we transmit this payment information directly to our service provider. For one-time donations, we store the final four digits of the card number and the expiration date. For recurring donations, we do not store the card number or expiration date. Like most website administrators, we use log files that record information such as Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. We gather this information to track website visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are using our service. IP addresses that are recorded by our log files are not linked to personally identifiable information.
Please see the Special Provisions below for more information on the cookies we use if you are a donor or a nonprofit customer or potential customer.
For all Website users, as you navigate through and interact with our Websites, we may automatically collect certain information about your equipment, browsing actions and patterns, including details of your visits to our Websites, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Websites; information about your computer and internet connection, including your IP address, operating system and browser type; and other information obtained through third party analytics tools, such as Google Analytics.
Big Red Ministries does not currently take actions to respond to Do Not Track signals sent by your web browser because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created. Third parties, other than our vendors (such as our website analytics provider), do not have authorization from us to track which websites you visited prior to and after visiting the Websites. That said, we cannot control third party tracking and there may be some third party tracking that occurs without our knowledge or consent.
Though Big Red Ministries makes every effort to preserve donor and customer privacy, we may need to disclose personal information when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our organization.
When you, if a donor, submit your contact information to sign up for a Big Red Ministries Profile, you agree and consent that Big Red Ministries may send you communication relating to our products, events, or recommended charities. When you, if a nonprofit, submit your organization’s contact information to sign up for an account with Big Red Ministries, you agree and consent that Big Red Ministries may send your organization communication relating to our products, events, or other business information. Please contact us to opt out of receiving such communication.
We may use third parties to help operate and improve our Websites, assist us in providing services to you, or provide tools we embed into our Websites, products, and services. We may share information we have about you with such third parties, solely for their use to provide services to us. Please be aware that such third parties have their own privacy policies, which govern their use of your information. For a full list of such third parties and their privacy policies, please contact us.
We are based in the United States of America. Any personal information you provide may be stored and maintained in a secure database in the United States or transferred to a secure database outside the United States. By providing us with your information, you consent to this transfer.
We do not knowingly collect personal information from children under 13 or knowingly allow such persons to log in to the Websites. If you are under 13, do not use or provide any information on these Websites or on or through any of its features or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information as soon as practicable. If you believe we might have any information from or about a child under 13, please contact us.
Big Red Ministries respects and protects your privacy and will never sell or rent your personal information to other individuals or companies. The information that you provide is used only to complete your donation. With your permission, your name and contact information will be provided to the charity or charities you supported through Big Red Ministries. If you do not wish share your name and contact information with the charity or charities you supported through Big Red Ministries or you choose to make your donation anonymously, Big Red Ministries will not share your name or contact information. Big Red Ministries provides a field to include an optional dedication with the donation. Big Red Ministries reserves the right in its sole discretion to remove text from this field before it is provided to the designated charity, for example, if Big Red Ministries deems it inappropriate, offensive, or misrepresentative.
When you create an account with Big Red Ministries you may choose to receive your donation records at tax time and occasional email updates on your favorite charities and The Good Card®. If you do not wish to hear from us, simply uncheck the box on the bottom of the billing page, unsubscribe from any mailing, or contact us directly.
When you make a donation via a charity website that subscribes and links to a DonateNow page hosted by Big Red Ministries, your full contact information will be shared with that charity. When you make a donation via the Websites, other Big Red Ministries products, or a partner website that uses Big Red Ministries’s donation processing services, you may be asked what information you wish to be shared with the recipient charity(ies). You may have a choice of: full contact information, name and email address only, or no personal information (anonymous). Big Red Ministries respects donor privacy and only shares information with donor consent. For example, when a donor has asked to remain anonymous, no information is shared with the charity – we simply confirm that a donation has been made.
Big Red Ministries uses “session cookies” while a visitor is making a donation using a DonateNow button. “Cookies” are bits of information that are stored by your browser on your hard drive. We use “session cookies” so that we can properly verify a donor’s identity as they move from one donation page to the next. These session cookies are not linked to personally identifiable information.
You may choose to register to receive additional information or services from us. When you register, we request personal information about you such as your name, email address and/or telephone number, and we may ask for other information to enable us to provide a more relevant, personalized service to you. The information you provide may be stored in our databases. We endeavor to limit our requests for personal information to information we believe is minimally necessary to achieve our stated collection purposes. We may also supplement your profile information with publicly available data, such as zip codes and other demographic information.
We also collect payment information so that we can process one-time and/or recurring fees and to carefully screen organizations for our subscription services to ensure that their programmatic work meets the scope of our vision statement. Applicants fill out an online Application Form, which our customer service staff reviews. We may contact an applicant to verify information. The one-time and recurring fees are processed through a credit card processing company. This company does not retain, share, store or use personally identifiable information for any secondary purposes. Nonprofit customers can log into their password protected “My Account” section to update any personally identifiable information.
For our nonprofit customers, we use “session cookies” and “persistent cookies” in addition to verifying personal information, so that we can provide secure access to account and donor information. These session cookies are not linked to personally identifiable information.
Big Red Ministries
San Benito, TX 78586